PrimeRent Property Privacy Policy

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Our Commitment to you

PrimeRent Property places a strong emphasis on safeguarding your data. We are committed to ensuring that the provided data and information you share with us is well taken care of and protected.

The data we maintain on you consists of information you’ve supplied to us while receiving our services.

1. Introduction

At PrimeRent Property, we take data protection seriously. We want to be transparent about how we handle and safeguard the information you provide to us.

2. Information Collection

The data we retain is either provided by you during our service delivery or gathered as part of our referencing and credit check processes.

3. Use of Personal Information

We only use your personal information when we’ve explicitly informed you about its purpose, or when its use is inherently clear. As a property company, we collect and utilize personal data for various reasons, including but not limited to:

• Processing applications

• Providing event information and property viewings, maintaining records of our interactions with you

• Managing email marketing opt-outs

• Maintaining records of declined applications or contract terminations

• Handling event applications, registrations, and administration

• Conducting surveys and forwarding relevant external surveys

• Analyzing website usage

• Managing employee and contractor data

4. Legal Basis for Data Processing

We process personal data based on legitimate business interests, contractual obligations, or with your consent for marketing emails. Sensitive data is not expected, but in emergencies, we may share data with relevant authorities. We may also disclose information as required by law.

5. How We Collect Data

We collect personal information through our website, phone, application forms, and email communications. Additionally, we may gather information about your device and use cookies for a better website experience.

6. Types of Personal Information

The specific personal information we collect depends on your interactions with us. For tenants and landlords, this may include application forms, documentation, credit checks, references, and communication records.

7. Data Storage

We take data security seriously, and as part of our commitment to safeguarding your information, we store your data on secure servers, including trusted platforms like Google Drive and Apple iCloud. We prioritize GDPR compliance when selecting these third-party servers. This means that we carefully assess and choose service providers who adhere to the stringent data protection requirements set forth by the General Data Protection Regulation (GDPR), ensuring that your data remains in safe hands and is handled in accordance with the highest standards of data security and privacy.

8. Data Protection

We ensure that only authorized personnel and approved third-parties/sub-processors have access to your data. Your data transmission over the internet is protected to the best of our ability, but it’s not completely risk-free.

9. Data Retention

We retain personal information as long as there is a legitimate reason for doing so, in accordance with legal requirements.

10. Your Rights

You have the right to know, access, erase, object to processing, and request the export of your data.

11. Changes to this Policy

We may update this policy, and significant changes will be communicated on our website or directly to you via our emailing list.

If you have further queries please contact us.